The Cross Keys Hotel - Saffron Walden

The place was pleasant and had welcoming staff with the welcoming and helpful manner of the manager, enjoyed the stay. The restaurant was nice inside the bar and restaurant here, I had excellent dishes. There was a bath, a plus for me.

Perfect staff and the location was great.

The room I stayed in was stylish and immaculate with a double shower and a bath rather than the walk in shower plus a really old traditional feel.

warm friendly service and good breakfast included

Friendly staff, delicious breakfast, and comfortable beds.

We had a fantastic group getaway! The location was perfect for exploring the nearby Audley End House and enjoying some outdoor fun on the tennis court. Our room was comfy, and breakfast was great. Just a tip for others, check the paperwork for after-hours access to avoid getting locked out.

Dinner service was a bit of a letdown as we felt rushed and the staff didn't accommodate our request for drinks before closing.

I had a fantastic stay! The food was amazing, especially the Stilton & Beef pie, and my room was clean and cozy with a lovely shower. The decor in the bedroom was a bit tired compared to the photos .

The Superior Double Room features elegant beams and a chic modern bathroom that brings character to the stay. The bathroom amenities were great.

Parking is a hassle. Finding a pay car park can add an inconvenient walk to your stay. The breakfast experience fell flat, as an impersonal note under the door informed us that the cooked options were off the table, leaving only a lackluster extended continental spread. Guests were also frustrated by the coffee quality, as the cup I received tasted more like hot water than an actual brew. There's also noise from the street that can interrupt a peaceful night's sleep, and the uneven service during dinner raised eyebrows. We waited far too long for our meals, which seemed to be a common complaint among other guests. Lastly, the lack of communication around check-in times and Wi-Fi availability was annoying.

I had a lovely night in a charming room with stunning old beams, and we thoroughly enjoyed a delicious outdoor meal. The garden provided a perfect spot to unwind with comfy seating, and there were games available to keep us entertained. The only downside was that the door to the ensuite didn’t close quite right, but it didn’t ruin our experience at all! 😊

We enjoyed the outdoor tennis court and explored the beautiful gardens nearby. The breakfast was a standout, and our room was very clean. Just be mindful of shower pressure and check-in times.

One downside was the slow service when we wanted to order drinks after dinner. It took a while for the staff to attend to us.

A charming old building with a cozy atmosphere, the room featured a giant bed and lovely wood paneling. Breakfast was a standout with delicious avocado and poached eggs alongside delectable pastries. The room felt quite humid, which might be uncomfortable for some. The location on the main street resulted in occasional noise, despite being generally quiet overall.

Comfortable beds in a charming room. Slow service during dinner was disappointing, felt rushed before closing.

Charming Stay with Unique Atmosphere

I loved the historical charm of the place, with beautiful wooden beams and a cozy ambiance that was just like stepping back in time. The room was not only clean but had an comfortable bed that guaranteed a great night's sleep. Breakfast was a standout with a variety of delicious options, including a superb full English that fueled my day. The noise from the street was a bit disruptive at times, and it would be nice if it could be addressed.

Great place with free wi-fi, a relaxing bar, and a cozy restaurant. The staff helped me find my way during my first stay, which I still remember fondly. I recommend trying the breakfast! I'm coming back for a weekend.

Charming Stay with Attentive Staff

Our recent visit was good! We enjoyed a cozy double room and relished a delicious dinner curated by talented chefs. The staff members were courteous. Their personalized service made all the difference. Pro tip, try the breakfast for its extraordinary gluten-free options!

What an enjoyable experience! The charming rooms and friendly staff. Breakfast was particularly good, with a great variety of options that exceeded my expectations. The small room size was a bit of a downside, and there was no on-site parking, which could be inconvenient. Despite this, the overall ambiance and excellent service were great.